Shipping Policy

Order Processing

All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.

Please ensure that your shipping information is correct before submitting your order. We are not responsible for delays or lost packages due to incorrect addresses.

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Shipping Rates & Delivery Estimates

Shipping charges for your order will be calculated and displayed at checkout.

Delivery times are estimates and may vary depending on location, carrier delays, or customs processing. We are not responsible for delays beyond our control.

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Shipment Confirmation & Order Tracking

Once your order has shipped, you will receive a shipment confirmation email containing your tracking number. Please note that tracking updates may take up to 24 hours to appear.

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Customs, Duties, and Taxes

For international orders, customs fees, import duties, and taxes may apply and are the responsibility of the recipient. We are not responsible for delays caused by customs clearance or additional fees.

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Lost or Damaged Packages

Once your package leaves our warehouse, title and risk of loss pass to the customer.

If your order is lost or arrives damaged, please contact us immediately at proyectodrop0001@gmail.com. We will do our best to assist you in resolving the issue with the shipping carrier.

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Changes to Shipping Policy

We reserve the right to update or modify this Shipping Policy at any time. Changes will be posted on this page with the updated date.